COVID-19 Update - GoVets is focused on the health and safety of our staff

Based on recent events surrounding COVID-19, GoVets is focused on the health and safety of our customer support team and based on regional regulations and social distancing requirements, this has resulted in extended response times and also extend timelines for our fulfillment team and suppliers to deliver some products listed on GoVets. Delivery timelines and response times may be longer than timelines listed on GoVets.

We ask for your patience in this challenging time as our team works to deliver our vital services to customers throughout the United States, particularly to those like the elderly who are most vulnerable.

As a result, we have several options to offer our customers looking to receive Sales Quotes, product lead times, order updates or other general questions about GoVets. You can review our Frequently Asked Questions on GoVets, login to your account for order updates, send us a ticket to support@govets.com where our response time is typically 1-2 business days, chat with our support team between 9AM and 5PM Eastern, where you may experience extended wait times, or call 1-866-321-6321 to speak with one of our Customer Support Representatives, where you may also experience extended times.

Sincerely,

The GoVets Team