reviews

We Love Making Customers Happy!

GoVets receives 5-Star Reviews daily on trusted sites like Trustpilot, Better Business Bureau, and Google my business. 

GoVets is the only Veteran-Owned online store in the USA that offers millions of products with 100% free shipping on all items within the 48 contiguous States. We are thrilled to see our customers having great experiences shopping on our website while supporting veterans at the same time.

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At GoVets

We are proud to announce that we have just surpassed 5,000 Reviews on TrustPilot with an amazing rating of 4.8/5.  All reviews are qualified reviews of GoVets customers based on their experience with GoVets.  After an order is complete, customers receive a request to rate us on TrustPilot and provide some feedback about the product they purchased and their experience with GoVets.   We have treated this platform as a means to collect feedback (positive and negative) to help us understand what we're doing well, where we can improve and lessons learned going forward to further enhance our processes, platform, customer service and product offerings.  

Over the years, this feedback has helped us make some difficult decisions to help us pivot GoVets in the right direction.  While we absolutely love the positive ratings, it's often the negative feedback that is a form of leading indicator or bellwether on areas that we need to address before they become