GoVets Knowledge Base

If you are having issues activating your account or verifying your email, please click on the following link, enter the email address that you used to register your account on GoVets, enter the captcha, and click on the button RESET MY PASSWORD button ...
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Go to the GoVets Password Reset Link and follow the instructions. Submit a ticket and/or go to our Read more

Please go to our Help Page to submit a ticket, contact a support agent, or address other questions.  

Please have the following details readily available when chatting or s...
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GoVets Cash Rewards can be earned by any of our GoVets customers.  Even guest customers have the opportunity to earn Cash Rewards that can be used towards future orders.  The only way to know your Rewards balance is to Register your GoVets Account and ...
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If you have multiple billing and/or shipping addresses and you need to make a change to the default billing or shipping address in your account, please follow these steps:

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GoVets offers Store Credit to customers for various reasons.  Customers can review their store credit balance by following these steps:

1) Login your GoVets Account

2...
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GoVets never stores or maintains our customer's credit card information.  We partner with leading organizations that are all PCI-DSS compliant.  We furth...
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